Skip to main content

How to manage team members

How to add, edit and remove the colleagues who can use your Certify issuer account.

Give each colleague who works on your credentials their own login, rather than sharing one. It's more secure, and you can remove access when someone leaves.

Add a team member

  1. Log in to your issuer account.

  2. Click Team members in the left-hand menu.

  3. Click Add at the top right.

  4. Enter the person's first name, last name and email address. If it's a shared organisation address rather than a person's own, tick Organisation.

  5. Click Save.

They will receive an email inviting them to set a password and finish signing up.

Edit or remove a team member

Go to Team members, find the person in the list, and update their details or remove them. Remove people as soon as they no longer need access, for example when they leave your organisation.

Keep your account secure

Ask everyone on your team to turn on two-factor authentication. See Two factor authentication (2FA).

Did this answer your question?