Certify plans are priced by the number of recipients you issue credentials to, not by the number of badges or certificates you issue.
What counts as a unique recipient?
A unique recipient is an email address that receives at least one credential from your organisation during your plan's 12-month term. You can issue that recipient as many badges and certificates as you like during the term, and they only count once.
Because recipients are counted by email address, the same person at two addresses (for example a work address and a personal address) counts as two recipients. To keep your count down, issue all of a person's credentials to the same address.
An example
If your plan includes 500 recipients, you can issue badges and certificates to up to 500 different email addresses during your 12-month term. A learner who earns five badges in that term counts as one recipient.
What happens at the end of my term?
Recipient counts reset at the end of each 12-month term, and any unused allowance does not carry over. If you issue to the same person again in a new term, including renewing a credential that has expired, they count as a recipient in the new term.
What happens if I reach my recipient limit?
Nothing breaks. We will let you know as you approach your limit and help you move to the right tier, whether that is a larger Starter plan or an Advanced or Premium plan. Credentials you have already issued stay live and verifiable the whole time.
Does issuing more credentials cost more?
No. Each recipient can receive unlimited credentials during your term at no extra cost.
How many recipients are included for free?
On the Starter plan, your first 50 recipients are free, with no credit card required.
What happens to our credentials if we leave Certify?
They stay live and verifiable, with no charge to your organisation or your recipients.
For prices, see How much does Certify cost? or our pricing page.