Connect Certify to Claude

Add Certify to Claude as a custom connector and you can ask Claude about your credentials, or ask it to issue them, in plain English. It takes about a minute. You don't need a developer, an API token or any code.

To find out what Claude can do once it's connected, and how Certify keeps issuing safe, see Use Certify in Claude, ChatGPT and Copilot with the MCP server.

What you need

• A Certify account on any plan (your email address and password).
• A Claude plan that includes custom connectors. Anthropic's guide to custom connectors lists which plans include them. On a Team or Enterprise plan, an owner may need to add the connector for your organisation first.

Step 1: Add Certify as a custom connector

1. In Claude, open Customize, then Connectors.

2. Click Add, then Add custom connector.

3. Name the connector Certify.

4. Paste this as the server address:

   https://api.certify.one/mcp
   

5. Click Continue, then Add, then Connect.

Step 2: Sign in to Certify

A Certify sign-in window opens.

1. Sign in with your Certify email address and password.
2. Choose what Claude may do on your behalf.

Claude works inside your own Certify account. It can only see and do what your account can.

Step 3: Check it works

Start a new chat and ask: "Which Certify account am I connected to?"

Claude replies with your Certify account and organisation. You're ready to go.

Things to try

• "List the credentials in our account."
• "Has maria@example.com received the Safeguarding Level 1 badge?"
• "Show me the details of the certificate we issued to Tom Hughes."
• "Issue the Course Completion certificate to these people", then paste names and email addresses from a spreadsheet.

When you ask Claude to issue, it first shows a preview of which credential goes to which recipients. Nothing is issued until you reply to confirm. If the preview isn't right, tell Claude what to change.

Disconnect Certify

To stop Claude using your Certify account, open Customize, then Connectors, choose Certify and disconnect or remove it.

Troubleshooting

Claude can't find the issuing tools. Your Certify account isn't allowed to issue credentials, so the issuing tools don't appear. Ask your Certify account administrator to check your permissions, then disconnect Certify in Claude and connect it again.

I can't see Add custom connector. Your Claude plan may not include custom connectors, or your organisation's owner may need to add Certify for you. See Anthropic's guide to custom connectors.

The sign-in doesn't work. Check you're using the email address and password you use for Certify. If you've forgotten your password, reset it on the Certify sign-in page, then try connecting again.

Still stuck? Contact Certify support and tell us what Claude said.