How can we help?
Guides and answers for issuing and receiving badges and certificates with Certify.
Collections
Your credential
Received a badge or certificate? Find out how to access, share, download and use it.
16 articles
Troubleshooting for recipients
Can't find your credential, or something doesn't look right? Start here
9 articles
Getting started
Set up your account, learn the key terms and understand how plans work.
5 articles
Designing credentials
Design badges and certificates in the Badge Designer or upload your own.
3 articles
Issuing and managing credentials
Issue to one person or thousands, set expiry dates, and edit, reissue or revoke credentials
5 articles
Your issuer account
Set up your issuer page, manage your team and get your organisation verified.
11 articles
Integrations and API
Connect Certify to your LMS, CRM and HR tools, or automate with Zapier, webhooks and the API.
2 articles
Running a successful badge programme
Practical advice on getting badges claimed and shared, measuring results and governance.
1 article
Plans, billing and contracts
How pricing works, paying for your plan, contracts and what happens if you leave.
8 articles
Security and privacy
How Certify protects your data and your recipients' data, including GDPR and LGPD.
3 articles